Work that builds clarity, alignment, and momentum
A look at the systems, experiences, and outcomes I've helped create—spanning product design and design operations.
How I shape the work and support better design and delivery
My work bridges product design and design operations to create thoughtful experiences and make delivery smoother.
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Agile Process Implementation
Led the transition from waterfall to Agile by designing Jira/Confluence workflows, introducing ceremonies, and coaching adoption. Improved clarity of requirements, reduced deployment risk, and strengthened collaboration across design, development, QA, and content teams.
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Product Launch Framework
Developed a repeatable framework for high-stakes launches by standardizing Confluence and Jira workflows. Centralized project goals, assets, and timelines into a single source of truth, improving cross-team alignment, reducing rework, and ensuring predictable delivery across instruments, redesigns, and campaigns.
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Web Accessibility Implementation
Led Illumina's accessibility initiative by aligning illumina.com to WCAG 2.1 AA. Established accessibility standards, created documentation, trained teams, and updated components to reduce compliance risk and deliver inclusive digital experiences.
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Illumina Website Redesign
Directed creative operations for Illumina's website redesign, launching 410 pages and 68 components across global regions. Modernized AEM templates, refined brand and content strategy, and improved performance. Expanded analytics and accessibility created a scalable platform for a site with $1B revenue, 13.5M visits, and 16K pages.
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Illumina Design System
Led phase one of the design system from concept to launch, then supported phase two as it scaled. Established tokens, components, and governance to drive adoption across teams.
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Illumina Instrument Redesign
Redesigned the instruments section to make complex content easier to scan and compare, helping users evaluate systems with clarity.
